Esquare Services (Private) Limited Services:
Our ability to hire the right candidate, with the help of our rich database, and assessment tools designed by Hire Labs.
Hire Labs has developed required profile of over 4500 jobs, in collaboration with Stanford University. These pre employment assessment tools enable esquare to minutely asses the candidates against employer's job description.
Our clients are always satisfied with our reliable services, which is evident from the fact that none of our outsourced employment client has ever reduced the number of employees from our payroll, rather it has always gone higher.
Contact us for any employment outsourcing or payroll outsourcing assignment.
- Broadcast job through job portals, visual medias National, local, regional newspapers and other related publications
- Creating a relevant data pool and shortlisting of selected candidates and conduct preliminary interviews through telephone
- Screened candidates are called for intelligent and emotional quotient testing and if it's necessary then knowledge-based test is also taken (Industry knowledge test).
- Assessments or group test where different skills are tested. We also offer complimentary hire labs assessment for all placements.
- Selected candidates are called for final interviews Background/ Reference Checks
- Hire Labs has developed required profile of over 4500 various jobs, in collaboration with Stanford University.
The same Commercial turnkey consultancy was provided to PTCL - for the launch of WLL (V-PTCL).
- Designing customer service strategy
- Designing sales distribution strategy
- Analyzing competition and preparing SWOT
When your customers' experience with Esquare (Pvt) Ltd Services is complete, they will feel better about your company. We own and manage 50 seats call centers with Intel Based Xeon Servers, redundant power system with online backup. Replication of database is also available for advanced data recovery, in case of any failure.
We have rich experience in managing 24/7 in bound campaigns for years, which have enabled us to develop excellent robust processes.
We are using Open Source Asterisks based PBX and using Vicidial for predictive dialing for VOIP & Zap Trunks also. Some Major feature of Our Predictive Dialer is:
- Inbound, Outbound and Blended call handling
- Outbound agent-controlled, broadcast and predictive dialing
- Web-based agent and administrative interfaces
- Ability to have agents operate remotely
- Integrated call recording
- Three-Way calling within the agent application
- Scheduled Callbacks: Agent-Only and Anyone
- Scalable to hundreds of seats
- Ability to use standard Telco lines and VOIP trunks
- Live agent outbound calls
- Recorded auto calls to higher number of target, in short span of time
- SMS broadcast
- Live agent base in bound calls
- IVR based inbound calls
- Customer Care
- Help Desk
- Inbound Tele-services
- Outbound Tele-services
- Back-office processing
- Collection
- Billing Support
- Reservations
News / Updates
Esquare launched UNEMPLOYED LOUNGE to eliminate unemployment in Pakist...
View DetailsHireLabs signs up with E-Square for talent management...
View DetailsEsquare runs assessment center for Hire Labs employability test...
View DetailsEsquare Creates job opportunities for physically challenged ...
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